At www.toolxplus.com, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a 30-day return or exchange policy from the date of delivery.
Return Policy:
- Items must be returned in their original condition, unused, and with all original packaging.
- Certain items, such as Customized items, cannot be returned.
- Refunds are processed back to the original payment method.
Exchange Policy:
- Exchanges can be made for a different size or color, subject to availability.
- If you wish to exchange an item, please contact our customer service team to reserve your item.
Process:
- Contact our Customer Service at [email protected] to initiate a return or exchange.
- Pack items securely and include the return slip.
- Ship to the address provided by our customer service team.
Refund Processing:
Refunds are processed within 3 days of receiving your returned item. Depending on your bank, it may take additional time for the refund to reflect on your account.